I take great pleasure in welcoming you to GSL. In this message, approved I’d like to give you some insight to how I see our business today and where, thumb with your patronage, I want us to be in the future.
In 1975, responding to the UAEs growing importance and aspirations, we started a shipping company called Global Shipping, with the vision even then, to be the best at what we do.
Today, with a firm bedrock in the UAE, GSL supports organisations from the far corners of the globe, who require ‘Best-In-Class’ Logistics and Supply Chain services in this region. Key to our offer and crown jewel of our operation, is our State-of-The-Art temperature controlled warehousing, one of the most advanced in the region.
We’ve built our business by being 100% aligned with and ‘Driven By‘ our clients’ needs. Looking forward, to maintain our position at the forefront of our industry, we have to be proactive in our thinking. Retaining our competitive advantage, means not only being at the leading edge of technological advances and best practices, we have to continually innovate and adopt Out-Of-The-Box thinking.
While many things will change, what will remain constant, are our Principles, which are instilled in every one of our employees, ensuring we stay focused on our goal of excellence in customer satisfaction.
“Let me draw an analogy to that of the hospitality industry, where the highest levels of customer satisfaction can sometimes be sacrificed in the drive for global consistency. It is often the specialist and ‘Boutique’ hotels which address the gap, readily adapting to the needs of their customers, to deliver excellence.
Here, in the logistics industry, for organisations requiring the greatest flexibility of service and the highest level of quality and customer satisfaction, GSL is the answer.”
Our goal is to be the UAE’s No.1 logistics organisation and supplier of choice. We will continue to be our clients’ preferred ‘Boutique’ logistics organisation; the one which listens, learns, innovates and delivers on its promise.